Return Policy

Symbol Seekers will happily accept any return within 30 days of receiving the order for a full refund or exchange.
If you would like to return your order, please contact us at [email protected] and we will provide you with return instructions.

Return conditions

Returns must be in their original, unused condition with any tags still attached.
Contact must be made within 30 days of receiving the order to initiate the return procedure.
For all returns, contact must be made to our email address: [email protected]
The return postage costs back to us is the responsibility of the buyer. If you want to exchange your order, we will cover the return shipping of the new item back to you.
Your refund will be issued in the same payment method as you originally made.

Wrong item received, faulty or damaged items.

In the rare event you have received an incorrect or faulty item, we would firstly like to apologise for the inconvenience caused! Please contact us at [email protected] with a description of what has happened. We will happily replace your order with no cost to you or provide you with a full refund.

Symbol Seekers adheres to all laws relating to your rights as a consumer. The policies mentioned are in addition to your consumer rights as a consumer.


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